Privacy Policy

Last Updated: Jan 19, 2024

This Privacy Policy outlines how we collect, use, and protect information obtained from visitors to our website.

Personal Information: When you make a reservation or sign up for our newsletter, we may collect personal information such as your name, contact details, and payment information.

Non-Personal Information: We use Google Analytics to collect non-personal information about website visitors, including but not limited to IP addresses, browser type, and pages viewed. This helps us analyze trends and enhance user experience.

How We Use Your Information:
a. Reservation and Service Fulfillment: We use your personal information to process reservations and provide requested services. This may include communicating with you about your reservation and sending important updates.
b. Marketing Communications: With your consent, we may send you promotional emails and newsletters. You can opt out of these communications at any time.

c. Website Analytics: We use Google Analytics to analyze website traffic and improve our website's performance. This involves the collection of non-personal information as described in Section 1b.

Cookies and Tracking Technologies:
a. Cookie Usage:
Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
b. Google Analytics: We utilize Google Analytics to gather non-personal information for analytics purposes. This data is used to understand user behavior and improve our website.

Information Sharing:
a. Third-Party Service Providers:
We may share your information with third-party service providers (e.g., payment processors) to facilitate reservations and provide services. These providers are obligated to protect your information.
b. Legal Compliance: We may disclose your information as required by law or in response to lawful requests, including to meet national security or law enforcement requirements.

Data Security:
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Choices:
You have the right to review, correct, or delete your personal information. To exercise these rights or opt out of marketing communications, please contact us.

Updates to this Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The effective date at the top will indicate when the policy was last revised.

Contact Us:
If you have any questions or concerns regarding this Privacy Policy, please contact us. gvelez@sandpiper.us.com